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GET

Get Callback Stats

Retrieve aggregated callback statistics across all callback agents in your environment, optionally filtered by date range.

Endpoint

Query parameters

string
Start of the range (inclusive). Format: YYYY-MM-DD. Default: 30 days ago.
string
End of the range (inclusive). Format: YYYY-MM-DD. Default: today.

Request headers

string
required
Bearer token. Format: Bearer talq_your_environment_token_here

Examples

Response

Field Definitions

  • total_callbacks_received — total inbound calls routed to callback agents.
  • callbacks_answered — callbacks that successfully connected with the agent.
  • callbacks_unmatched — inbound calls that hit a callback agent but had no recent matching outbound call (the contact wasn’t on a source list).