Callback Agents
Remove Callback Role
Remove the callback role from an agent
DELETE
Remove Callback Role
Remove the callback role from an agent. The agent stops handling callbacks but otherwise remains active for normal inbound traffic.Endpoint
Path parameters
UUID of the callback agent.
Request headers
Bearer token. Format:
Bearer talq_your_environment_token_hereExamples
Response
Notes
- The agent’s other configuration (knowledge, voice, phone numbers) is preserved.
- Inbound calls from contacts previously routed via callback will now follow the default routing for the dialed number.